Due to the nature of sealed product in the TCG industry, we do not offer returns. That said, if something arrives damaged or not as described please follow this steps:
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We sell Manufacture Sealed Products, we are not responsible for any manufacture defects to the packaging or contents. This can include but is not limited to the following: Small rips to the plastic, dings on corners, scuffs to the plastic, or any other imperfections to the packaging material.
Please understand once your package is taken over to the carrier any indiscretion is out of our control.
Cancel an order
Cancellations can be requested prior to shipment but may be subject to a 3-5% cancellation fee.
This fee will be deducted from the refunded amount and covers the non-refundable payment processing fee we are charged when the initial transaction is made, depending on the method you chose to pay. Payment platforms fee structure and policies can change over time and may vary based on your specific circumstances and location.
Email – [email protected] – with the Subject line: “CANCEL ORDER #…”
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PLEASE NOTE:
If you forget to use a discount code we will not adjust it. You may use them next time!
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