Please read before placing a Pre-Order:
When ordering a Pre-Order (or Back-Order item) on UMIPOKE, all other items in the cart will be shipped with the Pre-Order item. That means if a Pre-Order item ships in 2 weeks, you’ll need to wait 2 weeks for all other items in the cart to ship!
If you want non-pre-order items shipped right away, please add them to a separate cart and check-out with a separate order. Please note: Orders cannot be partially fulfilled or partially cancelled.
Pre-Order and Back-Order purchases will be charged to your Card/PayPal immediately upon purchase. Orders can be cancelled before shipment but are subject to a 3-5% cancellation fee. This fee will be deducted from the refunded amount and covers the non-refundable payment processing fee we are charged when the initial transaction is made, depending on the method you chose to pay.
If you still want to cancel an order, please email us – [email protected] – with the Subject line: “CANCEL ORDER #…”
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